How do I request a Joint Service Transcript (JST) (formerly SMART)?

Joint Service Transcripts (JST) (formerly SMART) requests are self-service at the Joint Services Transcript website. Active duty Sailors, Marines, Coast Guard, and Army can access the JST system via CAC login. Veterans access the JST system by creating a username and password at the website. Once logged in, the member can view/print/send an official JST to an institution. Visit the JST website [...]

How do I find contact the Navy College Virtual Education Center (NCVEC)?

As of FY22, the Navy College Program completed the transition to a virtual service delivery model. Contact the Navy College Virtual Education Center (NCVEC): Chat with a counselor during normal business hours (0700-1900 eastern time): https://kb.livehelpnow.net/30432 Submit a Help Request through the Assistance Center: https://kb.livehelpnow.net/30432 Text: Send text message from mobile [...]

How do I schedule counseling appointment if I’m deployed?

Contact the NCVEC http://www.navycollege.navy.mil/contact.htm CONUS: Contact the Navy College Virtual Education Center (NCVEC) by one of the following: Chat with a counselor (during business hours): https://kb.livehelpnow.net/30432 Submit a Help Request Ticket: https://kb.livehelpnow.net/30432 Call the NCVEC (during business hours): 833-330-MNCC (6622). Option 3 "Education & [...]

Does the Navy College Program counselors answer questions about officer programs?

The Navy College Virtual Education Center (NCVEC) counselors can answer general questions about Navy officer programs (i.e. using TA to take courses for MECP). For specific information, contact your command career counselor, refer to OPNAVINST 1420.1 or visit the Naval Personnel Command's website. For more information about officer programs, see the officer page of the website: [...]

What is the Navy College Virtual Education Center (NCVEC)?

The Navy College Virtual Education Center (NCVEC) serves as the Navy College Program’s (NCP) central location for information and guidance on all off-duty Navy Voluntary Education (VOLED) programs, products, and services. The NCVEC is staffed by Education Services Specialists (counselors) who provide education counseling services and academic support to active duty and reserve personnel. These [...]