I checked My Education for my application status; it says “submitted for command approval” and my Command Approver or ESO never received the link, what do I do?

The command approval link is sent to the command approver email address following submission of the TA/NCPACE Application. If the command approver does not receive the email link, follow the below steps: Ensure the Command Approver's email is entered correctly. Resubmit the application. Use an alternate email address or another designated command approver. Contact the Navy College Virtual [...]

What happens after my tuition assistance is command approved?

Following command approval, you will receive an email notification that your TA/NCPACE Application has been sent to the Navy College Virtual Education Center (NCVEC). The request is authorized/funded when the NCVEC generates an authorization voucher. You will receive a notification email when the voucher is authorized/funded. View the status of your TA/NCPACE requests by logging into your [...]

What are the requirements for Command Approval and does that mean my tuition assistance application is authorized/funded?

Command Approval is a review and approval process prior to your application going forward for Navy College Virtual Education Center (NCVEC) authorization. Your command will verify that you: have been onboard one-year at the first permanent duty station or granted a waiver by the CO and OIC before using tuition assistance (TA) (NAVADMIN 190/14). are serving on active duty through the last day of [...]

Who is my Command Approver?

Your Command Approver must be your Commanding Officer or designated “By Direction Authority.” Enter your Command Approver’s email in the appropriate space on the TA/NCPACE DL Application carefully to ensure the correct person receives it. Applications must be Command Approved electronically in My Education between 120 and 14 days preceding your institution’s published [...]

What happens if I have connectivity issues and I’m not able to submit my TA/NCPACE application before the 14 day window?

If you have any issues submitting your TA/NCPACE application, contact the Navy College Virtual Education Center (NCVEC): Chat with a counselor (during business hours): https://kb.livehelpnow.net/30432 Submit a Help Request Ticket: https://kb.livehelpnow.net/30432 Call the NCVEC (during business hours): 833-330-MNCC (6622) Option 3 "Education & Training" then option 1 "Navy TA & [...]