I checked My Education for my application status; it says “submitted for command approval” and my Command Approver or ESO never received the link, what do I do?
The command approval link is sent to the command approver email address following submission of the TA/NCPACE Application. If the command approver does not receive the email link, follow the below steps:
- Ensure the Command Approver's email is entered correctly.
- Resubmit the application.
- Use an alternate email address or another designated command approver.
- Contact the Navy College Virtual Education Center (NCVEC) for assistance. The NCVEC can send the link directly to your command approver.
Note: All applications must be command approved and authorized prior to the term start date; therefore, start the process early to resolve issues and allow sufficient processing time.
For technical support with the MyNavy Education, submit an Assistance Center Help Request: https://supportsystem.livehelpnow.net/?cid=30432 and choose "Technical Issues" as the category to expedite a response.