Ineligibility in MyNavy Education

Who do I contact for ineligibility messages in MyNavy Education?

Review the "Eligibility Section" in MyNavy Education for specific information regarding your current eligibility. The eligibility section can be found on the MyNavy Ed landing page just below the row of blue tiles.

For questions -

CONUS: Contact the Navy College Virtual Education Center (NCVEC) by one of the following:

Chat with a counselor (during business hours):
Submit a Help Request Ticket:
Send a text message from your mobile device (during business hours): 877-838-1659
Call the NCVEC (during business hours): 833-330-6622. Select option 3 for Education & Training, then option 1 for Navy TA & Counseling

NCVEC hours are 0700-1900 eastern time.


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